J.D. Power has been studying wireless network coverage for 14 years, and according to The Motley Fool, the study addresses 10 problem areas in coverage: dropped calls, calls not connected, audio issues, failed/late voice mails, lost calls, text transmission failures, late text message notifications, web/app connection errors, slow downloads/apps, and email connection errors. The study gives a geographical score based on 100 connections, the lowest being the best. Six geographical regions were scored, with 43,300 wireless customers participating.
Highlights from the J.D. Power 2016 U.S. Wireless Network Quality Performance Study Volume 2, as reported by The Motley Fool, include: Continue Reading