Digital 911 technology to the rescue! Better electronics help first responders locate callers and arrive at the scene faster in California, reports GovTech.org. Although emergency services are well established, the support systems they use are not always up to date. Next-Gen 911 services will provide an upgrade in electronic delivery for emergency services.
“For the residents, Next-Gen 911 will allow better location accuracy and
call-routing to the proper 911 dispatch center and reduced response
times,” said Robert Bustichi, systems management supervisor for San
Mateo County Public Safety Communications. “First responders gain the
benefit of having additional functionality in the field including
pre-plans, routing and enhanced mapping.” By 2020, the county's 25 year
old CAD [computer aided dispatch] system should be completely replaced. Continue Reading