Friday, May 21, 2021

Frontier Communications Back in the Hot Seat Again

 UPDATE Already facing challenges from numerous states that claim Frontier has failed to deliver on its connectivity promises, the company is now being sued by the Federal Trade Commission, according to ET Telecom. Plaintiffs include Arizona, California, Indiana, Michigan, North Carolina, and Wisconsin. The complaint was filed in the U.S. District Court for the Central District of California.
A spokesperson for Frontier said that the suit is "without merit.” Frontier has faced similar claims that it both misrepresented its internet speeds and fell short of service delivery expectations. Settlements were reached with Minnesota, Nevada, New York, Pennsylvania, Washington and West Virginia, though Frontier has denied that it did anything wrong, according to the account.
So far, states confronting Frontier have been awarded millions of dollars in settlements. The latest legal challenge accuses Frontier of underperforming, particularly on its DSL network, which customers say does not come close to providing the speed and service they were led to expect.

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