Monday, June 10, 2019

911 Revamp in California

Digital 911 technology to the rescue! Better electronics help first responders locate callers and arrive at the scene faster in California, reports  Although emergency services are well established, the support systems they use are not always up to date. Next-Gen 911 services will provide an upgrade in electronic delivery for emergency services.

“For the residents, Next-Gen 911 will allow better location accuracy and call-routing to the proper 911 dispatch center and reduced response times,” said Robert Bustichi,  systems management supervisor for San Mateo County Public Safety Communications. “First responders gain the benefit of having additional functionality in the field including pre-plans, routing and enhanced mapping.” By 2020, the county's 25 year old CAD [computer aided dispatch] system should be completely replaced. Continue Reading

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