Verizon customers from California to Texas are experiencing interference from a carrier across the border in Mexico that’s tapping into the same 700 MHz band, reported the San Diego Union-Tribune. Since August, Verizon customers filed complaints regarding dropped calls and lost, or weak broadband connections after Altán Redes turned on its wholesale wireless network in northern Mexico.
The issue has caught the attention of the FCC, U.S. Sen. Ted Cruz
(R-TX), and other government officials on both sides of the border, per
the Union-Tribune. Working with the Commission, Verizon is trying to minimize the impact to customers close to the border.
According to Altán, it’s operating in strict compliance with the
wireless communications protocols in force between Mexico and the United
States. Per Altán, the interference “is caused by the activity of the
United States’ mobile carriers with service in the 700 megahertz band
spectrum interfering on the Mexican side,” not the other way around. Continue Reading