By Martha DeGrasse, Inside Towers Contributing Analyst
| Friday the 13th was a very bad day for T-Mobile this year. First the California Public Utilities Commission ordered the company
to show up at a virtual hearing to discuss allegations it lied to the
agency to get approval for its merger with Sprint. While the company was
digesting this news, an unrelated crisis was unfolding as hackers were
apparently preparing to steal the names and Social Security numbers of
T-Mobile customers, along with the IMEI (International Mobile Equipment
Identity) numbers for their smartphones. News of the data breach started
to surface on Twitter by the earliest hours of August 15. By Monday
evening, T-Mobile had confirmed the breach, but said it did not know for
sure if customer data was involved.
T-Mobile’s
tailspin has so far been fairly controlled. The stock price slid less
than 2 percent, and social media hasn’t been flooded with frantic posts
from T-Mobile customers experiencing identity theft. This is not the
first time T-Mobile has been hacked, and customers don’t seem to have
penalized the company yet. But if reports that millions of their
identities are now for sale prove accurate, this time could be
different. Continue Reading  |
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