For Some, the Tragedy on 9/11 Has a Personal Connection

 By Jim Fryer, Inside Towers Managing Editor For George Kerstetter, National Solutions Engineer for PerfectVision, this time each year has caused a lot of emotion to come through, and has for the past two decades, as the world remembers the events on 9/11/2001.
 
Kerstetter was an Operations Manager at Verizon in Upstate New York on that fateful and infamous day. One of his peers, whose office was in one of the Towers, was attempting to clear some issues with an employee's workers comp case when Kerstetter called her to check on her progress. 
 
“That’s when the woman said ‘…the fire alarm was going off’, and she would need to call him back,” Kerstetter told Inside Towers. “Minutes later someone ran into my office and said a plane hit The World Trade Center, which I had just flown over less than a week before, and remembered how majestic it looked. As we watched the day's events unfold, and eventually in horror as each tower came down it became clear to me that I had to go and be a part in whatever capacity they’d let me.” Continue Reading