If
you’re having calls drop right and left in the Minneapolis area, Sprint says
it’s due to upgrades on a cell tower. Sprint customer, Everett Contois, has had
hundreds of dropped calls over the past month. While poor cell reception is
always frustrating, it can have negative effects on your day-to-day life if
it’s your only line of communication. Many Americans are getting rid of their
landlines and using their cell phones exclusively.
Sprint spokesperson Stephanie Vinge Walsh says the company is
launching a new wireless network called Network Vision and the upgrades to the
tower is what’s causing the problem with cell reception. "Ultimately we
expect to see a vastly improved network. As we deploy this all new 3G and 4G
network, there are some disruptions taking place. We understand it's
frustrating for our customers, we thank them for their patience," said
Vinge Walsh. (Source: KARE11.com)
Even though Sprint is working to fix this problem, many of their
customers are frustrated that they are unable to make phone calls whether
professional or personal. Residents have even contacted the Minnesota Attorney
General regarding this problem. The Minnesota Attorney General is looking into
the complaints and encourages customers to file a complaint here: http://www.ag.state.mn.us/Consumer/Complaint.asp or with the FCC: http://www.fcc.gov/complaints.
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